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#2 Failure to Understand Your End Users’ Requirements Exactly so you can Give Them The Tools To Work More Efficiently
Too often we see companies who want mobile connectivity and buy it without consulting their people in the field. They’ve got an idea of what the company wants but haven’t asked the end users exactly what they need to do their jobs. It’s a major mistake and you could be wasting money unnecessarily.
Get them all together and find out exactly what their requirements are. What they want to be able to do when they’re away from the office. Whether they need the capability to respond to email on the road or get a price up-date - whatever your employee’s need they will know that the information is available to them as and when needed.
The time you spend doing this means you can pin-point their exact requirements.
And what you discover could surprise you.
After all, you may not need the latest state of the art mobile connectivity, costing tens of thousands of pounds to equip your team members. Or you may need more advanced technology than you thought you did. Either way it’s better to spend the money once and know you’re fully equipped for your company’s needs.
There are many suppliers of mobile connectivity out there. Choose one who has a track record in assisting companies with similar needs to your own to help you. One who is totally familiar with:
- Mobile devices, IPAQ, Tablet PC, Laptops, Smart Phone , Palm’s
- Wireless networking.
- Bluetooth technology.
- Mail Systems and Security
- General Packet Radio Service (GPRS)
Even better make sure you educate yourself or your I.T. technicians before you make your buying decision. If you can find the time go to a conference on mobile connectivity. You’ll be a lot wiser for attending one. Continue..